For questions regarding specific store's items/orders or changing of payment/shipping methods, please contact the store directly with the contact form below.
While we try to answer emails within 1 to 3 days, during busy periods it may take slightly longer. We appreciate your patience.
Please be aware that there are many occasions of Outlook-based webmail services (MSN, Hotmail, Outlook) and AOL mail not accepting messages from the Mandarake.co.jp domain. As such we recommend using an alternative email service for your Mandarake account.