Cancellations, Refunds and Exchanges
- Requests for cancellations, exchanges or refunds due to a customer's personal circumstances will not be accepted.
- We do a thorough check of each item. However if by chance your item is not in good condition or the incorrect item arrives, we will be glad to exchange it.
- If we have no more in stock, you will be offered a refund.
Inquiries - Mandarake Shibuya - Shibuya BEAM B2 Floor, Udagawa-cho 31-2, Shibuya-ku, Tokyo TEL:03-3477-0777
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